Telecommunication

Telecom service providers with their unique position in the communications value chain, must take advantage of the open convergence of the telecoms and Internet worlds, and introduce new and exciting offerings. Delta’s telecom software solutions empower service providers to provide lower-cost services with a richer user experience and improved workforce productivity.

Also since new applications boost your revenues when they are deployed at a iterative phases, Stalwart offers a unique model with an integrated approach to deploy these applications on time and on budget.

We are committed to technology advancement, heavily promoting the development of standards to ensure interoperability and the global adoption of next-generation technologies. We focus on helping our clients reduce risk, increase business agility driving growth. Our solutions and support programs designed to accommodate unique client requirements with maximum throughput.

Our software solutions are flexible to grow with our client's business needs, adapt to technology changes and integrate with other software products on multiple platforms.

• CRM - Integrated suite of systems for automating equipment and service provisioning. Providing ISPs with solutions for order and payment management, marketing tools (newsletter engine, special offers, promotions with analytic tools, etc.), and support systems (ticket support, web enabled chat, phone).
• Workforce Management is a dispatch solution that focuses on comprehensive, on-site customer service.
• Usage Management System is a pre-billing solution, capable of processing transactions from wireless, data, ISDN, IP, broadband, video and fax. Enables on-line credit card transactions, automated invoicing, customer self-management, administration access and rights management, virtual ISPs, reseller’s setup & management, and value-added services integration.
• Network Management System Network access control and security solution. Provides authorized remote access to mission critical network elements but limits the commands a user can execute. Additional modules include Testing services, Configuration and Accounting.
• Performance Management Modules The following modules will help the organizations achieve increased revenues, cost savings and improved customer satisfaction.
  
  
  • Performance Monitoring
  • Schedule Management
  • Trend Analysis
  • On Demand Reporting
  • Threshold support - Fault Detection

• Security Management Modules
  
  
  • Authentication
  • Role based Authorization
  • Data-level Authorization
  • Intrusion detection & recovery
  • Standards Based (JAAS)

• Fault Management Modules
  
  
  • Alarm Management
  • Alarm Consolidation
  • Alarm Filtering
  • Alarm Correlation
  • Alarm Propagation
  • Alarm Escalation
  • Alarm Forwarding
  • Log Management

We assist telecoms in the start-up stages of their billing deployment by providing a professional basic implementation. The implementation activities include but are not limited to

• Destinations definition
• Tariff plans definitions
• Group privileges definition
• System operators and users definition
• Banks, currencies and invoice definition
• Carriers definition
• Calling cards lot generation
• Basic and custom reports configuration